Welcome to Jenna Rohde's e-portfolio. Jenna is a highly collaborative and results driven leader with experience in international education, sales, customer experience, and multimedia production. She is passionate about equipping others with the knowledge and resources they need to achieve ambitious levels of growth.
Jenna is a graduate of the Elon University Communications Fellows program in North Carolina. She received a BA in Cinema & Television Arts and a minor in Spanish and graduated with Honors. She was the Vice President of Philanthropy in her sorority and used her project management and design skills to promote community support and donations to a children's bilingual school, mental health and suicide prevention, and arthritis research and education, to name a few causes.
After graduation, Jenna declined an offer to produce the morning show at a local news station and instead set her sights on an international opportunity. Jenna's passion for language learning led her to teach English in Madrid, Spain to both children and adults. Her years in Madrid found her seeking more opportunities to open up the world through education.
Jenna is currently a Departure Specialist on the Customer Experience Team at EF Education First. She provides support to domestic teammates in Sales and Global Operations teams to prepare American teachers and students for life-changing educational tours abroad. In her role, she partners cross-functionally with other teams to design and implement product wide trainings that improve the customer experience and enable EF to manage to OKRs and meet KPIs.
Jenna's top 5 Gallup CliftonStrengths are Positivity, Achiever, Woo, Arranger, Developer. Her hobbies include photography, baking, traveling, learning new languages, running and playing the ukulele.
With professional experience in international education, customer experience management, sales, marketing, graphic design, videography, broadcast news, public relations and event planning, Jenna is the prime addition that your team needs to kick start an idea and provide a beautiful customer experience.
Have fun navigating her work, and reach out directly at firstname.lastname@example.org today!